On Demand IT Services

As technology continues to play an increasingly important role in education, schools are facing the challenge of keeping up with the latest hardware and software updates, as well as providing support for students and faculty. This is where IT on Demand services can be invaluable. By outsourcing IT needs to a trusted provider, schools can enjoy a wide range of benefits, including 24/7 support, reduced downtime, and access to the latest technology without the expense of purchasing and maintaining it in-house. With IT on Demand services, schools can focus on what they do best – educating their students – while leaving the technical details to the experts.

CLICK HERE to Submit your IT Service Request

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JourneyEd's IT on Demand services offer schools a number of other benefits, including:
Reduced IT Costs
Improved IT Security
Increased IT Effciency
Enhanced IT Support
Greater IT Flexibility

Our Offerings

Cybersecurity Services

  • Dark Web Monitoring
  • Web Gateway Security
  • Multi-factor Authentication
  • Password Management
  • Security Assessment
  • Encryption
  • SIEM/Log Management
  • Firewall
  • Mobile Device Security
  • Computer Updates
  • Security Operations Center (SOC)
  • Email Protection and Backups for Microsoft 365

OFFICE 365 & GOOGLE WORKSPACE SUPPORT SERVICES

  • 24/7/365 tier 1 & tier 2 post-sales break-fix support services for Microsoft M365/Google Workspace licensing for faculty and/or students
  • Microsoft Office 365 FastTrack Services (No Cost)
  • Analytics
  • Voice, Video, and Meetings
  • Initial Setup and Configuration
  • Managing Windows Application
  • Intune Setup
  • Azure AD and Azure AD Sync

INTEGRATION SERVICES

  • White Glove Chrome Enrollment & Zero Touch
  • Microsoft Windows Autopilot Imaging and Application Deployment
  • Custom Microsoft Imaging
  • Asset Tagging and Reporting
  • Custom Labeling
  • Laser Etching – Logo and Messaging
  • Custom Logo Design
  • Application Integration
  • High Touch Project Staging and Kitting
  • Hardware and Software Configuration
  • Green Shipping and Waste Removal
  • Computer Memory Upgrade

CUSTOM PROJECT AND INSTALL SERVICES

Custom Project Services

  • Software & Cloud Migrations
  • Application Deployment
  • Hardware & Software Configurations
  • Data Center Networking
  • Virtualization
  • Connectivity
  • Mobility
  • Customized Statements of Work

Onsite Technology Install & Break-Fix

  • Multi-site deployments
  • Rack and stack
  • ProAV design & install
  • Break-fix remediation

CONSULTING & ASSESSMENTS

Technologies
Microsoft Azure, Cisco, and Google Chrome

Categories
Security, Networking, Datacenter, Connectivity, and Unified Communication

EVERYTHING AS A SERVICE (XaaS)

Device-as-a-Service (DaaS)

A multi-year agreement in which procurement, deployment, device management, services, and lifecycle management are handled by you for a low monthly fee.

Software-as-a-Service (SaaS)

Software solutions for security, collaboration, and business-critical tasks.

  • Collaboration
  • Endpoint Security
  • Connectivity
  • Business Applications
  • Unified Communications
  • Backup & Archiving
  • Migration
  • Virtual Desktop

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