IT Network Services

JourneyEd.com is your partner in helping your school navigate the IT landscape in the ever changing world of technology. Whether you are looking for best practices in your particular educational market or want to get the best deal on prices we are here to assist. We work with an ever growing list of technology companies and providers and also provide dedicated account management to make your work not only easier, but also less expensive.

Cybersecurity Solutions

It’s simply not enough to wait until a Cybersecurity breach occurs.

Keeping student and faculty data safe is a top concern on campuses today. However, cybersecurity is so complex, challenging, and fast-moving that most schools can’t do it independently. Schools are more vulnerable to cyber-attacks and most cyber-insurance companies now require specific threat detections to be in place. Let us help you choose the right cybersecurity solution for your school. 
57%of organizations report an increase in the number of attacks over the past year
 78% increase in the number of organizations hit by ransomware last year
46+ cybersecurity monitoring tools are in place in the average organization

Cybersecurity Solutions available:

FREE feature demos
(EDR/MDR/XDR/Identity)
Pricing as low as $5 per node
Easy billing options

Delivering Comprehensive Cybersecurity Solutions for Virtual Infrastructures, Physical & Mobile Devices

  • Management Console
    IT administrators can view and manage the security landscape from one screen.
  • Security Platform
    Built from the ground up, all security components – console, security modules, and tools – talk and work together seamlessly.
  • Single Cost
    All tools are delivered from one vendor in one installation so budgeting and cost justification is simplified.
Gartner Magic Quadrant for Endpoint Protection 2022

Disaster Recovery

Earthquakes, tsunamis and tornadoes, to computer viruses threaten to shut down entire networks, or delete all the data on a server. None of us want to think of these disasters, when you run a school, it is part of the job to make sure your campus is prepared for the worst – the loss of critical data and applications. Data backup, continuity, and disaster recovery mitigate the risks associated with potential loss of data. School systems (laptops, desktops, and servers) and the applications and data, are critical to  school operation. The importance of ensuring continued operation of systems, or rapid recovery has increased dramatically.

“Plan for the worst, and hope for the best”

is a good place to start, but is certainly not sufficient when talking about business-critical data
$41.9 billion total cost of disaster related damages in 2009
$8 billion total cost of viruses per year
7% of IT budget to allocate to disaster recovery
335 natural disaters in 2009

Some of the information you can manage with our solution includes:

  • Contact Information for employees, vendors, and contractors
  • Response and recovery plans
  • Supporting documents, tasks, and reminders
  • Off-site storage items
  • Outstanding Problems and/or issues
  • Incident command centers
  • Emergency operation centers
  • Relocation Facilities for IT and businesses
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iBoss Web Filtering

FREE DOWNLOAD

Choosing a web filtering solution is a big decision. Today’s schools face a plethora of challenges when it comes to cybersecurity: they are prime targets for hackers, they lack the resources available to large corporate organizations, and they must secure a widely distributed network of onsite, mobile, and remote users. The iboss Secure Cloud Gateway is the only web gateway as a service that offers the advanced technology and enterprise-level security that schools require.

Fill out the form below to access this FREE Whitepaper
 

IT Device Management

Did you know that mobile devices are now more numerous than people on the planet? Cell phones, tablets and other devices are our constant companions, allowing us to reach others, do research and organize our day. Is it any wonder that these slim devices have made their way into the classroom?

Consider these statistics:

76% of students bring their mobile devices to campus.
84% of faculty/staff bring their mobile devices to campus

Restore Order with Comprehensive Device Management

We offer  IT device management solutions for schools and colleges to solve the challenges of mobile adoption. Our service professionals work hand-in-hand with you to understand and deliver the capabilities and performance needed to scale your IT environment and keep up with changing mobile demands.

  • Complete visibility and control of all devices
  • Automate maintenance of hardware and software
  • Handle emergencies such as security issues in real-time
  • Scalable, low-cost solution for all – small, medium and large
Device_management

Features

  • Cloud-based platform: Supports all iOS and Android devices
  • Discovery and auditing: Automates visibility and inventory of all devices
  • Management: Centralized control automates policies and configuration
  • Monitor: Observe performance, memory and status and apply automatic fixes
  • Remote Support: Diagnose and resolve problems easily and securely
  • Reporting: Collect data continuously for business intelligence and asset reporting
  • Customize: Extend functionality with pre-packaged scripts and pre-built software

Benefits

  • Scalable, easy to deploy and use
  • Full visibility and control of all devices and the environment in real-time
  • Manages all mobile devices, as well as desktops, laptops and servers
  • Saves time to allow IT staff to focus on larger issues and projects
  • Standardizes the environment and enables version control
  • Improves performance by regularly clearing out old background files
  • Automatically tracks software deployment
  • Identifies and installs missing patches quickly
  • Reduces security issues, including vulnerabilities and exploits
  • Full remote support capability from anywhere

IT Lifecycle Management

JourneyEd.com now offers an IT Lifecycle management solution for schools and colleges. Managing IT assets not only means better cost control, but a truer understanding of the value of aging technology within your school.

“From Acquisition to Disposal”

It’s important that schools and colleges make smart technology choices not only for budgetary purposes, but also for environmental and regulatory reasons.
$689 billion expected spending on devices worldwide
$417 is the average cost of PC
In 2011 4.4 million tons of devices were recycled or reused in the U.S.

Understanding the Value of Technology is One Part of the IT Lifecycle Process

  • Define: analyze school needs; evaluate and source technology products
  • Deploy: connect to the network, virtualize and integrate assets
  • Manage: tag and track devices; onsite service and support for users
  • Dispose: IT data and device disposition and recovery
ITLCM

Features

  • Evaluation: Market analysis, asset usability, environmental, and geographical impact
  • Procurement: product research, ready-to-run analysis, outsourcing, acquisition
  • Deployment: site preparation, connectivity, user readiness, asset registration
  • Support: help desk, repair and service center, fulfillment, integration
  • Disposition: inventory management, data eraser, hardware resale/redeployment

Benefits

  • Cost effective, single source for all your IT asset needs
  • Minimizes IT staff involvement in managing the entire IT lifecycle
  • Technical guidance from experts in the education market
  • Seamless integration of the entire IT ecosystem
  • Comprehensive and flexible support options
  • Customized managed services
  • Easy and secure disposal of hardware and data
  • Minimizes the risk in disposing of assets
  • Maximizes the value of retired assets

On Demand IT Services

As technology continues to play an increasingly important role in education, schools are facing the challenge of keeping up with the latest hardware and software updates, as well as providing support for students and faculty. This is where IT on Demand services can be invaluable. By outsourcing IT needs to a trusted provider, schools can enjoy a wide range of benefits, including 24/7 support, reduced downtime, and access to the latest technology without the expense of purchasing and maintaining it in-house. With IT on Demand services, schools can focus on what they do best – educating their students – while leaving the technical details to the experts.

CLICK HERE to Submit your IT Service Request

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JourneyEd's IT on Demand services offer schools a number of other benefits, including:
Reduced IT Costs
Improved IT Security
Increased IT Effciency
Enhanced IT Support
Greater IT Flexibility

Our Offerings

Cybersecurity Services

  • Dark Web Monitoring
  • Web Gateway Security
  • Multi-factor Authentication
  • Password Management
  • Security Assessment
  • Encryption
  • SIEM/Log Management
  • Firewall
  • Mobile Device Security
  • Computer Updates
  • Security Operations Center (SOC)
  • Email Protection and Backups for Microsoft 365

OFFICE 365 & GOOGLE WORKSPACE SUPPORT SERVICES

  • 24/7/365 tier 1 & tier 2 post-sales break-fix support services for Microsoft M365/Google Workspace licensing for faculty and/or students
  • Microsoft Office 365 FastTrack Services (No Cost)
  • Analytics
  • Voice, Video, and Meetings
  • Initial Setup and Configuration
  • Managing Windows Application
  • Intune Setup
  • Azure AD and Azure AD Sync

INTEGRATION SERVICES

  • White Glove Chrome Enrollment & Zero Touch
  • Microsoft Windows Autopilot Imaging and Application Deployment
  • Custom Microsoft Imaging
  • Asset Tagging and Reporting
  • Custom Labeling
  • Laser Etching – Logo and Messaging
  • Custom Logo Design
  • Application Integration
  • High Touch Project Staging and Kitting
  • Hardware and Software Configuration
  • Green Shipping and Waste Removal
  • Computer Memory Upgrade

CUSTOM PROJECT AND INSTALL SERVICES

Custom Project Services

  • Software & Cloud Migrations
  • Application Deployment
  • Hardware & Software Configurations
  • Data Center Networking
  • Virtualization
  • Connectivity
  • Mobility
  • Customized Statements of Work

Onsite Technology Install & Break-Fix

  • Multi-site deployments
  • Rack and stack
  • ProAV design & install
  • Break-fix remediation

CONSULTING & ASSESSMENTS

Technologies
Microsoft Azure, Cisco, and Google Chrome

Categories
Security, Networking, Datacenter, Connectivity, and Unified Communication

EVERYTHING AS A SERVICE (XaaS)

Device-as-a-Service (DaaS)

A multi-year agreement in which procurement, deployment, device management, services, and lifecycle management are handled by you for a low monthly fee.

Software-as-a-Service (SaaS)

Software solutions for security, collaboration, and business-critical tasks.

  • Collaboration
  • Endpoint Security
  • Connectivity
  • Business Applications
  • Unified Communications
  • Backup & Archiving
  • Migration
  • Virtual Desktop

Virtualization

From strategy to support, IT managers are expected to do it all. Often they are the unsung heroes who fix problems, install software and use every means available to keep the servers up and running. Nowhere is this truer than on school campuses where aging infrastructures, dwindling budgets and the exploding use of mobile technology are the norm. Virtualization is proving to be the answer for many schools and colleges who operate with small IT staffs and limited budgets.

Consider these statistics:

60% of IT directors say cloud computing a priority
68% of all workloads now run on virtual machines
21% annual savings

Flexibility and scalability make virtualization very attractive, not to mention the cost savings for everything from hardware to electricity.

Virtualization Simplifies Management, Increases IT Efficiency

  • Server consolidation: consolidate hardware and increase utilization
  • Software-defined data center: virtualize, pool and automate all data center resources
  • Desktop virtualization: deliver secure virtual desktops as a managed service
  • Storage consolidation: combine server disks into a shared pool
cloudcomputing

Features

  • Compute Share hardware resources across hosts.
  • Network Define priority access to network resources
  • Availability High availability and built-in replication
  • Automation Deploy and patch hosts in minutes
  • Management Centralize management of the entire virtualized platform
  • Security Eliminate anti-virus footprints in virtual machines.
  • Storage Migrate storage, eliminate virtual machine storage and I/O bottlenecks

Benefits

  • Save time and money by consolidating more applications on fewer servers
  • Eliminate application downtime
  • Achieve high reliability and performance
  • Simplify and streamline management of the virtual environment
  • Easy installation with wizard-based guides
  • Deliver airtight security

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